Mo Bidyut Portal Odisha| New Service Connection (NSC), Association Process Consumers Categories Eligibility, Mobile App, Consumer Complaint Registration, Bill Payment

Empowering Power Consumers: The government of Odisha has taken a significant step towards efficient power consumer management with the introduction of the Mo Bidyut Portal and mobile application. This initiative is part of the state’s 5T strategy, aimed at enhancing the efficiency of distribution utilities (TPCODL, NESCO, WESCO, and SOUTHCO) in Odisha. The portal empowers individuals to seamlessly obtain new power connections, register customer complaints, and make online bill payments.

One of the notable features of the Mo Bidyut Portal is its swift processing of applications for new service connections, promising a turnaround time of just two days. This expeditious service underscores the government’s commitment to providing prompt and hassle-free power connections to the residents of Odisha.

About Mo Bidyut Portal Odisha:

Chief Minister Naveen Patnaik, in a video conference, officially launched the Mo Bidyut Portal. This bilingual online power consumer service portal, accessible at, is set to revolutionize the power distribution landscape in Odisha. The Chief Minister emphasized that this project is a pivotal component of the 5T framework, reflecting the government’s dedication to offering efficient, time-bound, and transparent online services to the people of the state.

Recognizing the critical role of power in modern life, the Mo Bidyut Portal will serve as a monitoring platform for all aspects related to power supply. Moreover, ministers and top officials are poised to actively engage with consumers to gather their invaluable feedback, ensuring that the portal continually evolves to meet the needs and expectations of the citizens.

Association Process for the Odisha Mo Bidyut Portal 2023

Establishing a long-lasting power association of up to 5KW through the Odisha Mo Bidyut Portal is a streamlined process. By completing the online application form on either the Mo Bidyut Odisha Portal at or the Mo Bidyut Mobile App (in a single stage), applicants can initiate the association process. Within a swift 48 hours of submitting the application and payment, the following components will be integrated into the connection:

  • Valid Documentation: The aspirant is required to furnish valid documentation as per the requirements of the Mo Bidyut Portal.
  • Proximity to Utility Contact Points: The premises seeking the association should be within a 30-meter radius of the nearest contact points of the utility.
  • RoW Concerns Addressed: Applicants need not contend with any Right of Way (RoW) issues while establishing the connection.
  • Clear Utility Dues: As stipulated in Section 17 of the OERC Code for 2019, the applicant should not have any outstanding debts with any utility.

This efficient process underscores the commitment of the Odisha Mo Bidyut Portal to providing swift and hassle-free power associations to its consumers. By adhering to these criteria, individuals can seamlessly access reliable power supply, ensuring a more convenient and efficient experience. Through the Mo Bidyut Portal, the government of Odisha aims to revolutionize the way power associations are established, setting a new standard for accessibility and responsiveness in the state.

Consumers Categories Eligible for Mo Bidyut Portal Applications in Odisha:

The Odisha Mo Bidyut Portal caters to various consumer categories. Here are the primary consumer categories for which the portal accepts online applications:

  • General Purpose: This category applies to premises used for various non-domestic tasks where non-domestic load constitutes more than 20% of the total connected load.
  • Domestic: This category includes residential properties used for domestic purposes, which may also have ancillary loads for external uses like offices. It applies to consumers where such non-domestic loads account for 10% to 20% of the total connected load.
  • Specified Public Purpose: This category involves the supply of electricity for government-managed essential services/non-commercial operations, government-managed educational institutions, hostels, local bodies, charitable institutions, electric crematoriums, and more.

Documents Required for the Odisha Mo Bidyut Portal:

The Odisha Mo Bidyut Portal streamlines the process of obtaining power connections and accessing related services. To ensure a smooth application and verification process, applicants are required to provide specific documents. Here’s a list of the documents you’ll need for the Odisha Mo Bidyut Portal:

  • Applicant Aadhaar Card: A copy of the applicant’s Aadhaar card is typically required as a proof of identity.
  • Voter ID Card: The Voter ID card serves as an additional proof of identity.
  • Applicant Residence Proof: Proof of the applicant’s residence is essential. This can be in the form of a residence certificate or any official document that confirms the applicant’s residential address.
  • Proof of Applicant Family Income: Applicants may need to submit proof of their family’s income, which can include income certificates or tax documents.
  • Bank Account Information: Details of the applicant’s bank account are often required for payment processing and direct debit for bill payments.
  • Age Certificate: An age certificate may be necessary to confirm eligibility for certain categories or schemes.

Guidelines for Mo Bidyut Portal Applications:

  • Ensure that all submitted documents are accurate and up to date to expedite the association process.
  • The association premises should be within 30 meters of the nearest electricity contact points.
  • The type of connection (new or permanent) may affect the application process.

Steps to Apply for New Service Connection at Mo Bidyut Portal Odisha:

  • Visit the official website of Odisha Mo Bidyut Portal:
  • The homepage of the website will open on the screen.
  • Click on the “New Service Connection” option.
  • A new page will open on the screen.
  • Now, enter your mobile number and click on the “Send OTP” button.
  • An OTP will be sent to your specified mobile number.
  • Enter the received OTP to verify your mobile number.
  • After successful verification, an application form will open on your screen.
  • Fill in the form with all the required details.
  • Upload all the required documents.
  • Click on the “Submit” button to proceed to the payment gateway.
  • Make the payment to complete the application process.

Steps to Register Consumer Complaint:

  • Visit the official website of Odisha Mo Bidyut Portal:
  • The homepage of the website will open on the screen.
  • Click on the “Complaint Portal” option.
  • The registration form will open on the screen.
  • Fill in the form with all the required details.
  • Upload all the required documents.
  • Click on the “Submit” button to complete the registration process.

Steps to Check and Pay Bill on the Portal:

  • Visit the official website of Odisha Mo Bidyut Portal:
  • The homepage of the website will open on the screen.
  • Click on the “Online Bill Payment” option.
  • A new page will open on the screen.
  • Enter your Consumer Number.
  • Click on the “View/Pay” option to check and pay your bill.

Steps to Download Mo Bidyut Mobile App:

  • To download Mo Bidyut Mobile App from Google Play Store:
  • Open the Google Play Store on your smartphone.
  • Type “Mo Bidyut Mobile App” in the search bar and click on the search button.
  • A list of apps relevant to your search will open on the screen.
  • Click on the first option.
  • Click on the “Download” option to install the app.

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MP E-Uparjan

In conclusion, the Mo Bidyut Portal stands as a testament to the Odisha government’s commitment to leveraging technology for the betterment of its citizens. By streamlining power-related services and prioritizing consumer feedback, this initiative promises a more convenient and responsive experience for power consumers in the state. With the Mo Bidyut Portal, Odisha is poised for a future where reliable power supply is not only a necessity but also a seamless and accessible service.